Terms & Conditions

Our Terms & Conditions, Refund Policy and Privacy Policy.

Terms & Conditions

Soul Space reserves the right to refuse admission to the studio.

Students must arrive no later than 5 minutes prior to class start time. Late-comers may not be permitted after class starts. 

The use of cameras, recording devices, and phones is strictly prohibited, unless agreed in advance with the instructor.

Students must be 15 years old to attend adult classes, with parent permission only.

Gift certificates and class passes are valid for one year only.

Refund Policy

Class passes, class blocks & courses cannot be refunded or returned. The studio may allow credit to be applied to another course or family member.

Gift Certificates & Single ‘Class Passes’ cannot be returned or surrendered for cash, and are valid for 1 year only.

Teacher Trainees must cancel 28 days prior to commencement of YTT course. A 5% card processing/bank transfer fee will be applied from total, as well as the non-refundable €250 deposit. No refund will be given thereafter.

Privacy Policy

Soul Space is committed to your privacy, and only collects relevant personal information. We do not share, sell or release your personal details with any other body, but are obligated since July 2020 to hold Covid-19 Contact Tracing details for HSE tracking purposes for a period of time after your attendance.

This Privacy Policy explains in detail how we collect personal data, the reasons for this collection, the legal basis for processing and how we handle and maintain the security of the personal data we process. It is likely we will need to update this privacy policy from time to time.

If you wish to access or correct your personal data held by us or if you need to contact us in connection with our use of your personal data, please email: michele@mysoulspace.ie

What Information Do We Collect and Why?

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. 

The personal data we hold includes personal data you provide to us in person, via our website or by telephone, including personal and contact details (such as your first name, last name, date of birth, billing address, email address, mobile number, health details) you supply when booking a class, signing up for the first time and signing up to our newsletter.

We regard the use and processing of the above personal data within the obligation of a contract entered into with us when purchasing our services. Without out it, we could not provide the services we do (i.e., yoga classes, workshops, etc.). We may use this information for the purposes of providing, monitoring, assessing and marketing Soul Space. We may also use your personal data to inform you of information, special offers, services and products from Soul Space on occasion. 

If you do not wish to receive information regarding offers and studio news, you can opt out from our newsletter at anytime. 

When making a payment online, financial data, such as your bank account and payment card details are processed through a third-party provider, Stripe.  We do not have access to that information. 

How Do We Obtain Your Personal Data?

We obtain your personal data directly from you, either in person (at our studio or otherwise), via our website or by telephone. This could include personal data which you provide when you:

Purchase our services

Create an account on our website

Subscribe to our newsletter

Request information on our services 

Enter into a competition or promotion

Complete a survey from us or give us feedback

We use a digital system called Amelia for storing your contact details and processing online bookings & Stripe to process payment. Card details you store on your account for online payments are not visible to us and we do not save your card details. The services we use comply with GDPR regulations related to transferring data in the EU.

Soul Space  reserves the right to take audio, photo and video recordings in the studio and during classes. Soul Space holds the full rights and rights to use such recordings for print and online marketing. Soul Space will endeavor to inform participants when such recordings are made and considers the processing of this data in accordance with its legitimate interests for business monitoring and improvement to the studio and its working practices.

Data Retention

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. In most cases this is for the length of time that you continue to use our services. At the end of that period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis.

Who Do We Share Your Personal Data With?

We will not sell, share, rent or otherwise distribute any personal information to third parties. Any information supplied by you to us via this website will only be used in accordance with the General Data Protection Regulation.

Data Security

We recognise the importance of data security and take measures to ensure the security of personal data. Access to your personal data is password-protected, and only those with permission are granted access. 

How Can You Access Your Data?

We try to be as open as we can be in terms of giving people access to their personal information. Subject to applicable law including relevant data protection laws, you may have a number of rights in connection with the processing of your personal data, including:

The right to request access to your personal data that we process or control;

The right to request rectification of any inaccuracies in your personal data or, taking into account, the purposes of our processing, to request that incomplete data is completed;

The right to request, on legitimate grounds as specified in the law:

Erasure of your personal data that we process or control; or

Restriction of processing of your personal data that we process or control.

The right to object, on legitimate grounds as specified in the law, to the processing of your personal data;

The right to receive your personal data in a structured, commonly used and machine-readable; and format and to have your personal data transferred to another controller, to the extent applicable in the law

To make a request to us for any personal information we may hold, you need to put the request in writing to michele: michele@mysoulspace.ie

Further Data Subject Rights:

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data. Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.

Links to Other Websites:

This policy only applies to us. If you link to another website from our website, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by unconnected third-party websites.

Intellectual property rights

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download and print pages or other content from the website, provided that: (a)   you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system. (b)   you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent. Parts of our website are password protected. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. Soul Space takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the website you accept the inherent security implications of dealing online and will not hold Soul Space responsible for any breach of security unless such breach has been caused by negligence.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Soul Space reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the studio and/or the conduct of members. This includes but is not limited to the right to amend class times, cancel classes and amend the pricing structure at its discretion. Soul Space will endeavour to give notice of such changes as is reasonably practicable. Any such changes will be published on the website and, until revoked, are binding on members. Please check this page regularly for the most recent updated version.